- International customers are responsible for any duty or taxes levied by their respective
governments.
- Please allow up to 2-4 weeks for international delivery
- For customers in the UK, please note that shipments with a merchandise total exceeding
18 pounds sterling may be held in customs until you, the ordering party, pays the national VAT (value added tax). The VAT is usually paid when the postman delivers your mail. However, it is possible that the British Postal Service will hold any shipments with a value over 18 pounds without notifying you, the customer.
- If the package is held by customs for any reason and the package is not returned to us, we
are regretfully unable to issue a refund. If we do receive the package back after it has been held, and provided the products are in perfect unused condition, we will credit you the product cost (but you are still responsible for the shipping charges).
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